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Wednesday 21 November 2018

THE EFFECTIVENESS OF USING CRITICAL INCIDENTS TECHNIQUE IN TEACHING SPEAKING TO THE TEN GRADERS OF SMA N 4 TEMANGGUNG IN THE SCHOOL YEAR 2017/2018

THE EFFECTIVENESS OF USING CRITICAL INCIDENTS TECHNIQUE
IN TEACHING SPEAKING TO THE TEN GRADERS
OF SMA N 4 TEMANGGUNG
IN THE SCHOOL YEAR 2017/2018











By :
Muhammad Fatih Ridho


FACULTY OF EDUCATION AND TEACHER TRAINING
ENGLISH DEPARTMENT
TIDAR UNIVERSITY
2017


THE EFFECTIVENESS OF USING CRITICAL INCIDENTS TECHNIQUE
IN TEACHING SPEAKING TO THE TEN GRADERS
OF SMA N 4 TEMANGGUNG
IN THE SCHOOL YEAR 2017/2018











By :
Muhammad Fatih Ridho


FACULTY OF EDUCATION AND TEACHER TRAINING
ENGLISH DEPARTMENT
TIDAR UNIVERSITY
2017

TITLE

ACKNOWLEDGEMENT

In the name of Allah the most gracious and the most merciful, blesses and praises always go to prophet Muhammad SAW, Alhamdullilah everlasting thanks to Allah for his blessing and mercy so that this paper entitled “The Effectiveness of Using Critical Incidents Technique in Teaching Speaking to the Ten Graders Of Sma N 4 Temanggung in The School Year 2017/2018” was completely done.
This paper has arranged to fulfill the assignment of Seminar on Language Teaching which teach by Dr. Farikah, M. Pd.
However, this success would not be archived without support, guidance, advice, help from individualist, therefore let his say thanks to:
1.      Dr. Farikah, M. Pd. As the lecturers of Seminar on Language Teaching in Tidar University.
2.      The writer beloved family and friends who always give support for finishing this paper.
Also we have effort as maximum as possible in finishing this paper, but the writer believes that there is many lack in this thesis. Therefore, the writer hopes the critique and suggestion for the completion of this paper be able to give the function for the writer and the readers.


 

TABLE OF CONTENTS






CHAPTER 1
INTRODUCTION

Language is a very important means of communication in human life. Human being use language both in written and spoken forms to express their idea. According to Carol (1961:10) Language is the sound system or vowel sequence that structured which be used in international communication by a human group and to reveal something, events, and the process which in around of humans. The status of English on the international level is a major factor that contributes to the increase in the importance of English in Indonesia.
The writer assumes that the Indonesian government has chosen English as the first foreign language to be taught at schools. English becomes one of the compulsory subjects from Elementary School up to University. Therefore, the government provides a curriculum as the guide of English teacher in the teaching-learning process. The learning activities involve listening, speaking, reading and writing.
According to Hadfield and Hadfield (2008: 72), Listening and Reading are receptive skills, they require only understanding. Speaking and writing are productive skill, they require the learners to produce something.  All of these skills have integrated relation in learning English.
Talking is essentially an oral communication process between the speaker and the other person. According to Tarigan (1990: 15), speaking is the ability to pronounce sounds or words to express, express and convey thoughts, ideas and feelings. Furthermore, the explanation is an audible system of signs (audible) and which (visible) take advantage of the body and ideas of ideas or ideas. Speaking is also a form of human behavior that escapes very wide physical, psychological, neurological, semantic, and linguistic factors can be used as the most important human tool for social control.
Pronunciation is one of the most important components of English to communicate with others since there are differences between the symbol and its sounds. When we communicate with other people we should not only have a good vocabulary but also have good pronunciation. Therefore, it is important to teach pronunciation. Harmer (2000:183) states that for all people who learn English, being made aware of pronunciation issues will be of immense benefit not only to their own production but also to their own understanding of spoken English.
The students often find the problem with pronunciation when they speak, read, or listen to English words. It might be caused by some factors. Learning English is very complex since there are many factors that determine the success or failure of learners in language learning. There are two factors which affect someone in learning English: the internal and the external factors. The internal factors come from the learners themselves, such as motivation, interest, aptitude, and intelligence, while the external factors come from outside of the learners, such as the situation and condition of the environment, learning materials, and the teacher’s ability in handling the English teaching and learning program. The teachers need special tricks to make their students motivated to learn English.
The learners need an enjoyable and practical way of teaching so that finally they can integrate themselves into English, for example singing English songs can get the students integrated to English. It is assumed that the teacher’s technique can contribute many things to improve student’s capabilities, especially in their skill elements, such as vocabulary enrichment, listen, and pronunciation.
In relation to the statements in the previous, the researcher intends to help the English teacher improves the students’ speaking skill by introducing one of quantum learning techniques. The researcher will offer a Quantum learning technique named critical incident that may become the most appropriate alternative solution to solve the problem. In short, critical incidents Technique may be very useful to help the teacher to improve students’ speaking skill because students will have an interaction in pairs as an interviewer and an interviewee so that they automatically learn what to say and how to speak it up in English. 
According to Flanagan (1954, p. 338) ‘an incident is critical if it makes a ‘significant’ contribution, either positively or negatively to the general aim of the activity’ and it should be capable of being critiqued or analyzed’.
Based on those explanations, the writer try to apply Critical Incidents strategy in teaching speaking to make the students interested in the teaching learning process. The researches make it into this classroom action research entitled “The Effectiveness of Using Critical Incidents Technique In Teaching Speaking to The Ten Graders of SMA N 4 Temanggung In The School Year 2017/2018”.
Based on the background of the study, the writer identifies the following problems in teaching speaking in senior high school, they are:
1.2.1                  The Lack of student understanding of English lessons.
1.2.2                  Some students find English difficult and difficult.
1.2.3                  Less supportive environment for students to use English.
1.2.4                  Lack of vocabulary possessed by students.
1.2.5                  The teacher has little creativity in using teaching technique
1.2.6                  The students do not know use of grammar.
1.2.7                  Students get difficult to arrange the word and start a conversation.
Based on the problems above, the writer realizes it is impossible to carry out a classroom action research on all of the problems. Because of the limited time and capability, the writer limit the problem on the teacher has little creativity in using teaching technique. The writer tries to use critical incidents technique in teaching speaking to the ten graders of SMA N 4 Temanggung in the school year 2017/2018
Based on the previous explanation, the problem of this study can be formulated of the following:
1.4.1        Whether there is influence student learning method of team leadership against the heroic results learn English especially speaking skill of the ten graders of SMA N 4 Temanggung in the school year 2017/2018?
1.2.1        How great is the improvement of speaking skill of the ten graders of SMA N 4 Temanggung in the school year 2017/2018 after taught using critical incident technique.
The Objectives of this research as follow:
1.5.1        To identify how much students speaking skill improvement after taught using critical incident technique.
1.5.2        To find out the data about the significant different of student’s speaking ability between taught by using Critical Incident Technique and those who were taught without using Critical Incident Technique.
The final result of the writer is expected be useful for:
1.6.1        The teacher
The writer hopes that the result of this study can be enrich teacher way in teaching speaking
1.6.2        The Student
The result of this study is hoped they will feel more interested with critical incident technique in learning and can increase their understanding.


CHAPTER II
REVIEW OF RELATED LITERATURE
Speaking is an interactive process of constructing meaning that involves producing and receiving and processing information (Brown, 1994). Its form and meaning are dependent on the context in which it occurs, including the participants themselves, their collective experiences, the physical environment, and the purposes for speaking (Burns & Joyce, 1997). It is often spontaneous, open-ended, and evolving.
Speaking is defined operationally in this study as the secondary stage students' ability to express themselves orally, coherently, fluently and appropriately in a given meaningful context to serve both transactional and interactional purposed using correct pronunciation, grammar, and vocabulary and adopting the pragmatic and discourse rules of the spoken language.
In speaking class, the students should be taught how to speak. The components of English speaking skill that should be given and studied in English speaking class are pronunciation, vocabulary, grammar, fluency, accuracy and comprehension. Speaking is the most important skill, because it is one of abilities to carry out conversation on the language. Speaking is an interactive process of constructing meaning, receiving, and processing information.
Based on those explanations, it can be said that speaking is not only about the use of the right sounds but also the choice of words so that someone can communicate with others.
According to Heaton, There are elements of speaking ability that necessary for speaking:
Accuracy in speaking means someone can produce correct sentences in pronunciation, grammar and word choice so can be understood. The components of accuracy are pronunciation, Vocabulary, and grammar.
According to Webster Dictionary (2003) pronunciation is the way in which a word is pronounced, the spelling of words in accordance with their usual pronunciation.
a.       Vocabulary is the collection of words that an individual knows (Linse,2005:121).
b.      The grammar of a language is the set of rules that govern its structure. Grammar determines how words are arranged to form meaningful units. (Jeffrey and Stacy 2003:XVI)
Fluency is an aspect that influences very much the students’ ability in speaking English. In this case, the students can speak spontaneously by using a right language or the students do not use too many unnatural pauses but succeed in conveying the general meaning and fair range of expression. According to Brown  (2001) states that fluency is the ability to use a language spontaneously and confidently and without undue pauses a hesitation. Fluency is an aspect that influences very much the students’ ability in speaking English.
Comprehensibility is the process of understanding of the utterances sent by the speaker done by listener. Clark states that comprehensibility has two common senses. In its narrow sense, it denotes the building of meaning from sounds. Comprehensibility in broader sense denotes the interpretation the meaning and utilizes the speech act conveyed. In other words, if there are two people want to make communication to each other, they have to be speaking because they have different information. The activity of speaking or communication should be understood by the speaker and listener. 
A debate is a form of public discourse; it is a formal direct oral contest or competition in argumentation between two or more people on a defined proposition at a specific time. According to the Oxford English Dictionary, debate is “a formal discussion on a particular matter in a public meeting or legislative assembly, in which opposing arguments are put forward and which usually ends with a vote.” (The Oxford English Dictionary, 3rd Edition, Edited by J. Simpson and E. Weiner. Clarendon Press, 2010)
A debate may comprise single participants or teams that include several students. In a typical debate, two teams are presented with a proposition that they will debate, with each team given a set period of time to prepare their arguments. Debates are performed in a structured setting that gives all participants a chance to present and defend their arguments.
An oral presentation is a form of assessment that teachers frequently use in the classroom. Oral assessments come in a variety of styles, from multimedia projects to group work to speeches. An oral presentation involves explaining something to an audience, usually in a classroom, but sometimes in a work setting. Teachers grade oral presentations based on the quality of the information presented as well as the method of presenting it.
An oral presentation is similar to giving a speech, but the idea that it is a presentation invokes images of visual aids and teaching tools rather than just a single person talking behind a podium, as with a speech. An individual can give an oral presentation alone or as part of a group.
Oral presentations are effective teaching tools in this way because they add variety to the classroom and allow students the opportunity to teach one another instead of always learning from the teacher.
Conversation is a progression of exchanges among participants. Each participant is a “learning system,” that is, a system that changes internally as a consequence of experience. This highly complex type of interaction is also quite powerful, for conversation is the means by which existing knowledge is conveyed and new knowledge is generated.
Teaching in principle is to guide students in teaching and learning activities. Or it can also be said that teaching is an attempt to organize the environment in relation to students and teaching materials that lead to the process of learning in students (Usman 2000: 6).
Understanding the above teaching implies that teachers are required to be able to act as organizers of student learning activities that are able to take advantage of the environment, whether in the classroom or outside the classroom. According to J.S. Bruner in Usman (2000: 5) suggests that teaching is to present ideas, problems, or knowledge in a simple form so that it can be understood by every student.
St. Y. Slamet and Amir: The definition of speaking as a skill to convey messages through spoken language as an activity to convey ideas that are developed and developed in accordance with the needs of the listening. This understanding explains that speech is not just saying words, but emphasizes the delivery of ideas that are developed and developed according to the needs of the listener or recipient of the information or ideas.
Teaching speaking is process done by the teacher to help students to get knowledge and mastering in speaking activities. And by this process the students will easy to do communication with others. As Brown (2004:141) explains that teaching speaking has six categories including imitative, intensive, responsive, interactive and extensive. First, imitative is the type in speaking performance is the ability to speak with simply like parrot back sentence. Second, intensive is assessment context to product of speaking designed to demonstrate competence grammatical, phrasal, lexical, or phonological relationships. Third, responsive is assessment task include comprehension about limited level of short conversation. Fourth, interactive is length and complexity of interaction can be includes multiple exchanges and multiple participants interaction can take two form of transactional language is exchanging specific information or interpersonal exchange. Fifth, extensive in speaking includes speeches, oral presentation and storytelling. In addition, Diaz and Rico (2004:189) mentions that teaching speaking is the activity that involves three activities as follow:
This is pre-speaking activity, the teacher brain topic with students’ prior knowledge. The teacher does interaction with students by asking some questions.
The teacher decides students in small group activities. In this activity the students will practice communication. It has aim to make students can share idea and opinion.
After speaking the teacher can give task to observer their achievement during teaching and learning process. In this activity the teacher also give feedback to the students. Furthermore, Kayi (2006) states that teaching  speaking should improve students’ communicative skill, because only in the way, students can express themselves and learn how to follow the social and cultures rules appropriate in each communicative circumstance. It means, in teaching speaking teacher should improve students’ real-life communication or activities and students can express themselves.
In conclusion, the writer can say that teaching speaking is a how to teach speaking a word correctly and bring the words into classroom, Then, give opportunity for learners to express their opinion, to persuade someone about something. So, teacher uses six activities in classroom. They are imitative, intensive, responsive, interactive and extensive. So that, students and teachers can easily carry on a conversation in accordance with the conditions of the day, and students should be able to apply it in their daily lives to. And teacher should make planning such as before speaking, while speaking and after speaking, to made student more active and understand that their say.
During speaking activities, the teachers need to play a number of different roles. Harmer (2007: 347-348) points out three roles of teachers in teaching speaking.
Students are sometimes confused, cannot think of what to say next which make lose the fluency we expect of them. The teacher as a prompter has a rule to help them by offering discrete suggestions. It can be done supportively without disrupting the discussion) or ask them to go out of their roles.
Teachers should be a good animator when asking students to produce language. Sometimes this can be achieved by setting up an activity clearly and with enthusiasm. The teachers also may participate in discussions or role-plays themselves to help the activity along, ensure continuing students’ engagement or maintain creative atmosphere.
It is vital that the teacher allows the students to assess what they have done. However, it is important to think about possibility that overcorrection may inhibit the students in the middle of a speaking activity.
After a content-based lesson, a discussion can be held for various reasons. The students may aim to arrive at a conclusion, share ideas about an event, or find solutions in their discussion groups. Before the discussion, it is essential that the purpose of the discussion activity is set by the teacher. In this way, the discussion points are relevant to this purpose, so that students do not spend their time chatting with each other about irrelevant things. For efficient group discussions, it is always better not to form large groups, because quiet students may avoid contributing in large groups.
One other way of getting students to speak is role-playing. Students pretend they are in various social contexts and have a variety of social roles. In role-play activities, the teacher gives information to the learners such as who they are and what they think or feel.
Simulations are very similar to role-plays but what makes simulations different than role plays is that they are more elaborate. In simulations, students can bring items to the class to create a realistic environment. For instance, if a student is acting as a singer, she brings a microphone to sing and so on.
In this activity, students are supposed to be working in pairs. One student will have the information that other partner does not have and the partners will share their information. Information gap activities serve many purposes such as solving a problem or collecting information.  Also, each partner plays an important role because the task cannot be completed if the partners do not provide the information the others need. These activities are effective because everybody has the opportunity to talk extensively in the target language.
On a given topic, students can produce ideas in a limited time. Depending on the context, either individual or group brainstorming is effective and learners generate ideas quickly and freely. The good characteristics of brainstorming is that the students are not criticized for their ideas so students will be open to sharing new ideas.
Students can briefly summarize a tale or story they heard from somebody beforehand, or they may create their own stories to tell their classmates. Story telling fosters creative thinking. It also helps students express ideas in the format of beginning, development, and ending, including the characters and setting a story has to have. Students also can tell riddles or jokes. For instance, at the very beginning of each class session, the teacher may call a few students to tell short riddles or jokes as an opening. In this way, not only will the teacher address students speaking ability, but also get the attention of the class.
Students can conduct interviews on selected topics with various people. It is a good idea that the teacher provides a rubric to students so that they know what type of questions they can ask or what path to follow, but students should prepare their own interview questions. Conducting interviews with people gives students a chance to practice their speaking ability not only in class but also outside and helps them becoming socialized. After interviews, each student can present his or her study to the class. Moreover, students can interview each other and "introduce" his or her partner to the class.
This is a very enjoyable, whole-class, free-speaking activity for which students sit in a circle. For this activity, a teacher starts to tell a story, but after a few sentences he or she stops narrating. Then, each student starts to narrate from the point where the previous one stopped. Each student is supposed to add from four to ten sentences. Students can add new characters, events, descriptions and so on.
Before coming to class, students are asked to read a newspaper or magazine and, in class, they report to their friends what they find as the most interesting news. Students can also talk about whether they have experienced anything worth telling their friends in their daily lives before class.
One way to make use of pictures in a speaking activity is to give students just one picture and having them describe what it is in the picture. For this activity students can form groups and each group is given a different picture. Students discuss the picture with their groups, then a Spokesperson for each group describes the picture to the whole class. This activity fosters the creativity and imagination of the learners as well as their public speaking skills.
For this activity students can work in pairs and each couple is given two different pictures, for example, picture of boys playing football and another picture of girls playing tennis. Students in pairs discuss the similarities and/or differences in the pictures
In recent years, there has been a revolutionary paradigm of learning. It is called evolutionary because it offers deconstructed old learning models that have been well established and practiced over the years. These new varieties of paradigms, although if we look at have various roots in the old learning model, but the way they are presented, the model of their implementation, and their outlook on learning, are different from what has been practiced. One of the most talked - about, appreciated, and adapted paradigms in the context of Indonesian education is Quantum learning.
Quantum learning is a translation of a foreign language that is quantum learning. "Quantum Learning is a guide, strategy and whole learning process that can sharpen understanding and memory, and make learning as a fun and rewarding process" (Bobbi DePorter & Mike Hernacki, 2011: 16).
Thus, quantum learning can be said as a learning model that emphasizes to provide meaningful benefits and also emphasizes the level of pleasure of learners or students.
The model of Quantum learning has relevance to creative, contextual, and fun learning models. That is, Quantum learning can serve as a manifestation of creative, contextual, and fun learning, although the lessons can be packaged in a variety of formats, and not just about Quantum learning.
Quantum learning empowers all that exists in learning, both in context (teacher and student experience background) and content. Context is the background of the experience of teachers and students. Context is the familiarity of components in the learning of teachers, students, and curriculum. According to Bobi de Porter (2009: 37) the context is divided into Environment, atmosphere, grounding, and design. Environment is the learning component itself that is teachers, students, curriculum, class and school. The environment covers the physical environment and the environment in a social, classroom setting, and how the communication between components in learning. The atmosphere is analogous to the spirit of the conductors and the musicians in this case students and teachers.
The main principle of quantum learning is Bring Their World (Learners) into Our World (Teachers), and Deliver Our World (Teachers) into Their World (Learners).
Quantum learning has characteristics that can be generally said to be self-sufficient, although it remains indispensable to the influence of other theories. Some of the characteristics that make up Quantum learning are:
a.              Quantum learning focuses on quality interactions.
b.             Quantum learning emphasizes the acceleration of learning with a high degree of success.
c.              Quantum learning has a model that combines context and the content of learning.
d.             Quantum learning focuses on the establishment of academic skills, life skills, and physical or material achievements.
In teaching and learning process, teacher should have the interest strategy. An interest strategy of teaching is needed in teaching and learning process in order to achieve the goals in curriculum. The aim of speaking is to improve student’s ability in order that they will be able to communicate to others. In order to get the target, the teacher needs to use the appropriate and interesting strategy in teaching. One of the goals of speaking is to make students able to express themselves orally. The writer has one technique to make the students express themselves to others based on student experiences.
Critical Incident Technique Is a task analysis technique that through personal narratives effective and ineffective job performance behaviors are determined and identified. This technique is also part of the front-end analysis process.
In teaching speaking at classroom, the teacher need to know meaning of Critical Incident, to be more easy when applied Critical Incident techniques in the classroom.
Pedersen (1995:16) explains that Critical Incident Technique is speaking Technique that bring actual experiences or events into the classroom as a resource. It means that the students do speaking activity in the classroom based on their experience and take some important point and collect their event to discuss in the classroom.
The Critical Incident Technique is a tool used to gather information on behaviors that contribute to the success or demise of performance. When performed correctly, this front-end analysis tool will:
a.              Build speaking descriptions, speaking specification and speaking standard.
b.             Create a list of good and bad behaviors which can then be used for performance appraisal.
c.              Test the effectiveness of the speaking description and speaking specification.
It mean that Critical Incident Technique can show students experiences and students share by speaking English about the discussion of the experiences based on topic.
According to Andersen and Fagerhaug (2006:28), procedures of Critical Incidents following:
a.         Decide on the participants to be included,
attempting to cover all departments or functional areas involved in the problem situation. Teacher divided students into pairs to find the problem in the event on the picture.
b.        Ask each participant to answer in writing question.
The teacher asks students to do interview activity and answer the question in a small note. In this activity, the students collect the data based on teacher and students interview.
c.         Collect, sort, and analyze answer based on the frequency of different incidents.
The teacher ask student to analyze each of information in the picture.
d.        Graphically present the sorted list to show the critically of each incident.
The teacher asks students to arrange the important experience of the event in the picture.
e.         Use the most critical incidents as starting points for the search for problem causes.
f.         The teacher asks students to take one of the important points in the event.
Furthermore, Krishnaswamy et al (2006:174) state that there are some steps of this technique:
a.         Teacher asks students to find out the general aim of the activity in the incident.
The students should know purpose of the lesson critical incident before next step.
b.        Teacher asks students designing plans and specification (question) for collecting information.
Teacher gives chance to students to make questions for the other students in the classroom.
c.       Students collecting the information about the incident.
The students get much information after listening their friend story.
d.      Students analyze the information in pair work.
The teacher asks students to correction information and analyzes specific information in the story.
e.         Teacher asks students to interpret their experience in front of the class.
The teacher asks students to do an interview in front of the classroom.
From the two theories above, the writer concluded that the step that will be used is mixed both of them. Because the strategy is very suitable when teacher applies in the classroom. This procedure can make students active to tell their experience. The step of Critical Incident Technique to get a good speaking performance of the students experience based on topic are including:
a.    The teacher ask the students to make the condition of their experiences based on the topic of the lesson. For example about the debate, drama, games, stimulation practice, pactizing of imajination, study case, video, and etc.
b.    Ask the students to share their story about their experienced. What are the students do, think, and fill in their experience.
c.    Ask the students to think and ask themselves about the purpose of their experience. Ask about the advantages, implication and make the conclusion about the experience.
d.   Finally, ask the students to think about their action in the future with their experience. How students can make the new action about new experience of their life in the future, how can they make experienced become something usefull in daily life.
As a matter fact, there are some previous researchers regarding with the effectiveness of using technique in improving students speaking ability. one of which was conducted by Nurina Permata Sari (2011) entitled “Improving Students Speaking Ability By Using Role Play of The VII Grade of SMPN 51 Jakarta” The purpose of the study is to improve students’ speaking ability. Based on the result data analysis, the writer inferred, teaching English by using role play can  improve students speaking ability. The writer uses an classroom action research as her research.
The second Thesis is Lia Amalia Nirmawati in 2015. Her research entitled “Theoretical Improving Students’ Speaking Skills Through Speaking Board Games Of Grade VII of SMP N 13 Yogyakarta In The Academic Year Of 2013/2014” The purpose of the study is to improve students’ speaking ability with speaking board games. The research was conducted to solve the problems related to speaking skills through speaking board games. The research consists of some steps. They are reconnaissance, actions which consist of planning, implementations and reflections. The use of speaking board games to teach speaking which was combined with other actions improved the students’ vocabulary. Thus, they could learn and gather new vocabularies. Besides, the students also did some tasks in which they could gather new vocabularies.
As told earlier, this research focuses on students speaking ability. The theoretical concepts of this research explained above are still in general and abstract. They need to be described operationally by particular words or indicators so that they can be measured empirically. In this research, the writer concludes several indicators to be operated in the operational concept.
The research consist of two variables (variable X and variable Y) which variable X is the group of control and experiment, which refer to the assumption of statistical analysis of using Independent sample T-test, where the independent scale should be nominal and variable Y is the students speaking ability. Therefore, the operational concepts can be seen in the following indicators:
CIT model is a method used for collecting observations of human behavior that are judged to be “effective” or “ineffective” in work, activities. “Critical incident is an event that has a significant effect, either positive or negative, on task performance or user satisfaction, thus affecting usability.”
According to Melvin L Silberman the are five steps of Critical Incident Technique procedure with the indicators as follow:
a.       The teacher gives the first knowledge about the use of critical incident technique.
b.      Students should prepare some topic about their experience in daily live.
c.       The teacher ask the students to share the experience in the group. And discuss about the problem of the experience,
d.      The teacher the other students to look at the solution to help decide how to resolve the feedback about the topic.
e.       The teacher ask the students to share their english performance based on the topic in front of the class. After the group discuss the topic based on the group.
Then the indicators of students speaking skill Brown suggests some forms as the dependent or Y variable can be seen as follows:
a.       The students are able to use correct grammar in speaking. (grammar)
b.      The students are able to use proper words in speaking.(vocabularies)
c.       The students are able to express the comprehendible ideas.( comprehension)
d.      The students are able to produce acceptable pronunciation in speaking (pronunciation)
e.       The students are able to produce speech without filter and pause while retelling a story.(fluency)
Ho  There is no significant difference of the improvement of students speaking ability between those students who are taught by using using Critical Incidents Technique In Teaching Speaking To The Ten Graders of SMA N 4 Temanggung In The School Year 2017/2018.
Ha  There is significant difference of the improvement of students speaking ability between those students who are taught by using Critical Incidents Technique In Teaching Speaking To The Ten Graders of SMA N 4 Temanggung In The School Year 2017/2018.


CHAPTER III
RESEARCH METHODOLOGY

The type of this research is an experimental research. Experiment is testing an idea (or practice or procedure) to determine whether it influences an outcome or dependent variable.33 In this research, the writer will use quasiexperimental design with non equivalent control group. This design is identical to the pretest –posttest control group design in all respect except for the random assignment of subject to conditions.It is an appropriate one to this research in order to know the significant difference of using Critical Incident Technique to improve students speaking ability. In this research, the writer used oral test. It involves two classes, an experiment class and control class. The experiment class means the students who are given the treatment by using Critical Incident Technique, while the control class is a group of students who are not given Critical Incident Technique.
The Research Design Simply Schematized as Follow.
Group A O                    X                     O
Group B O                                             O
Where:
X  = represents an exposure of a group to an experimental variable or event, the effects of which are to be measured.
O = represent an observation or measurement.
X’s and O’s in a given row are applied to the same specific persons. X’s and O’s vertical to one another are simultaneous. The left-to-right dimension  indicates the temporal order (sometimes indicated with an arrow).
In conducting this research, the researcher takes two classes; one class is as an experimental class taught by critical incident technique and one other is as a control class taught by conventional technique. In the experimental class, the students is administered by giving pre-test at the beginning of the teaching learning in order to know students speaking ability. Then there is a treatment at the middle. During treatment, the writer corporates with the observer, and post-test at the end of the teaching and learning processes in order to find out the effect of using critical incident technique towards students’ speaking ability.
Table 3.1
The Table of Experiment  and Contol Class
1
Experimental Class
Sample
Pre Test
(Speaking Ability)
Treatment
Post Test
(Speaking Ability)
2
Control Class
Sample
Pre Test
(Speaking Ability)

Post Test
(Speaking Ability)

The Subject of this research was the ten grade students of SMA Negeri 4 Temanggung in the academic year of 2017/2018. The research will conducted in social class. The research will conduct in first semester.
3.1    Place
Tis research will done at SMA N 4 Temanggung . The writers choose this school to try critical incidents technique to increase English speaking ability of students.
3.2    Time
This research will start on the first semester of 2017/2018 in Augustus and September. The writer will choose basic competence in English are speaking and express the meaning in a conversation.
In any scientific research, instrument for collecting data was absolutely important. The accuracy of the result of research was mostly dependent on how accurate the use of instrument. Before research carried out, the instrument for the data collection should be well prepared.
Related to the research problems, the writer used speaking test as an instrument. Ary (1979: 216) states that a test is a set of stimuli present to an individual in order to elicit responses on the basic of which a numerical score can be designed. Moreover, Heaton (1975: 89) states that the test used must be appropriate in term of our object, the dependable in the evidence provides, and applicable to our particular situation. In this case, the researcher gave the students speaking test in using communicative approach.
This study aimed at knowing the students achievement in speaking, where the students was asked to tell by using communicative approach was used to make the students achievement in speaking achievement in a language (Nurgiantoro, 1995: 229).
The observation was conducted to monitor the teaching-learning process before, during, and after the actions were implemented. By using this kind of technique, the researcher observed the teaching-learning process directly. The instrument to collect the data by using this techniques is observation checklists. The result of the observations is in the form of vignette.
The way to get some data in this research has three steps. They are pretest, giving material and posttest.
Pretest is used to know the students’ ability before the writer gives the material for research. 
In this step, the class is divided into 2 groups. The first group is using socio drama method and the control group is not using socio drama method.
Post- test means, that after the writer has presented the material to the students, they measure the students’ ability how well they understand the material by using socio drama method.
They were used to measure the students’ speaking skills on the topics taught. Then the researcher and the raters assessed the students speaking performances using speaking rubric. The data of the pre-test and the post-test were collected in the form of students’ score. The result of the post-test were calculated and compared with the result of the pre-test.
The speaking result was evaluated by concerning five components and each component had score or level. Each component had 20 the highest score and the total of all components was 100. The specification of the test is as folllow:
Table 2
The Specification of The Test
No
Speaking Skill
The Highest Score
1
Pronounce
20
2
Grammatical
20
3
Vocabulary
20
4
Fluency
20
5
Comprehension
20
Total
100

Hughey states that the mean score is classification of students’ score as follow:
Table 3
Classification Students Final Score
Score
Category
85 – 100
Very Good to Excellent
65 – 84
Average to Good
45 – 64
Poor to Fair
≤ 45
Very poor

This technique provides data in the form of photographs and videos. The photographs and the videos were collected by using a digital camera as the instrument. They support the main data of this study.
This analysis was used to find out the improvement of students’ speaking ability that occurred before and after learning process that was calculated by D factor (Different Score). It is the difference between the pretest and posttest.
D = different score between pre-test and post-test
The results of calculation of the N-Gain then interpreted using the classification of Hake in Meltzer.
TABLE III.6
N-Gain (g) classification
G scale
Interpretation
g > 0,7
High
0,3 ≤ g ≤ 0,7
Middle
g < 0,3
Low




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